Shipping policy

Shipping & Processing

All orders are processed within [5–7 business days] (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

• Domestic: [5–7 business days]

• International: [5–14 business days]

Delivery times are estimates and may vary due to customs processing, carrier delays, weather, or other circumstances beyond our control.

International Shipping & Customs

International orders may be subject to import duties, taxes, and customs fees, which are not included in the item price or shipping cost. These charges are the customer’s responsibility.

Customs policies vary by country. Please contact your local customs office for more information. TeeHeeKorea is not responsible for delays due to customs.

Order Tracking

Once your order ships, you will receive a shipping confirmation email with tracking information (when available).

Incorrect Address / Failed Delivery

Please ensure your shipping address is correct at checkout. TeeHeeKorea is not responsible for orders that are delayed, returned, or lost due to an incorrect or incomplete address provided by the customer.

If a package is returned to us due to an incorrect address or failed delivery, you may be responsible for additional shipping fees to resend the order.

Lost, Stolen, or Damaged Packages

TeeHeeKorea is not responsible for lost or stolen packages once marked as delivered by the carrier. If your package arrives damaged, please contact us as soon as possible with photos of the packaging and the item.

Contact

If you have any questions about shipping, please contact us at:
support@teeheekorea.com